Contact Us

The fastest way to reach us

Our support team lives on WhatsApp, and that is where you will get the quickest reply. Setting up an ID, a deposit that has not landed, a question about how a market settles — send a message and a real person picks it up, usually within minutes during the day.

Message us on WhatsApp

Prefer email?

You can also write to support@icebook9.it.com. Email replies take a little longer than WhatsApp, but we read every message that comes in.

What to include

• Your IceBook9 username (never your password)
• A short description of what happened
• The page, game, or payment involved
• Your device and browser, if it is a technical issue

The more detail you give us up front, the faster we can sort it out. We will never ask you for your password, so please do not send it.